Effective Date: 15 July 2026
Blue Sky Tourism provides online payment facilities for selected travel services available through our website. Customers may make payments using the payment methods displayed during the booking process.
1. Accepted Payment Methods
Depending on availability, customers may be able to make payments through:
- Credit Card
- Debit Card
- UPI
- Net Banking
- Other payment methods supported by our authorized payment gateway
All online payments are processed through an authorized third-party payment gateway.
2. Payment Confirmation
A booking is considered confirmed only after:
- The required payment has been successfully received.
- The requested service is available.
- The booking has been successfully processed with the relevant service provider.
- Blue Sky Tourism provides the applicable booking confirmation, ticket, voucher, or invoice.
A successful payment alone does not guarantee availability until the booking is confirmed.
3. Payment Security
Blue Sky Tourism does not intentionally collect or store your complete card number, CVV, UPI PIN, net banking password, or other sensitive payment credentials on its own servers.
Payment information is processed by the authorized payment gateway according to its security procedures and applicable policies.
Customers should never share their OTP, UPI PIN, CVV, password, or banking credentials with anyone, including Blue Sky Tourism staff.
4. Payment Gateway
Payments made through our website may be processed by an authorized payment gateway such as PayU or another payment provider enabled on the website.
The payment gateway may process transaction information according to its own terms, privacy policy, security standards, and applicable regulations.
5. Failed Payment
If a payment is unsuccessful, the booking may not be confirmed.
If money has been deducted from your bank account despite a failed transaction, please contact us with:
- Customer Name
- Mobile Number
- Transaction ID / UTR
- Amount Paid
- Date and Time of Transaction
- Booking Reference, if available
We will verify the transaction status and assist with the applicable refund or reconciliation process.
6. Duplicate Payment
If the same booking is accidentally paid more than once, please contact us immediately.
After verification, any eligible duplicate payment will be handled according to our records and applicable payment/refund procedures.
7. Payment Charges
The final amount payable may include applicable:
- Service Charges
- Convenience Fees
- Taxes
- Cancellation Charges
- Supplier Charges
- Payment-related charges, where applicable
Any applicable charges will be displayed or communicated before completing the payment wherever reasonably possible.
8. Refunds
Eligible refunds will be processed according to our Refund & Cancellation Policy and the cancellation rules of the relevant service provider.
Approved refunds will generally be processed to the original payment method where possible.
The time taken for the refund to appear in the customer’s bank account may depend on the payment gateway, bank, card issuer, UPI provider, or other financial institution.
9. Payment and Booking Disputes
If you believe a payment has been charged incorrectly or a booking/payment issue has occurred, please contact Blue Sky Tourism before initiating a payment dispute or chargeback where possible.
We will review the transaction and provide the available booking, payment, refund, or cancellation information.
10. Fraud Prevention
Blue Sky Tourism reserves the right to verify transactions and customer information where reasonably necessary to prevent fraudulent or unauthorized transactions.
We may cancel or hold a transaction if we reasonably suspect fraud, misuse, unauthorized activity, or incorrect information, subject to applicable law.
11. Customer Responsibility
Customers are responsible for:
- Providing accurate booking information.
- Using their own authorized payment method.
- Checking the final booking amount before payment.
- Keeping payment and booking records safely.
- Not sharing OTPs, PINs, passwords, or other confidential banking information.
12. Contact for Payment Assistance
For payment-related questions, failed transactions, duplicate payments, or refund assistance, contact:
Blue Sky Tourism
📞 +91 7052565507
📧 info@blueskytourism.in
🌐 www.blueskytourism.in
Please provide your Booking ID, Invoice Number, Transaction ID/UTR, or registered mobile number when contacting us.
13. Policy Updates
Blue Sky Tourism may update this Payment Policy when required due to changes in payment services, technology, business practices, or applicable laws.
The latest version published on this website will apply to future transactions.
Blue Sky Tourism – Explore • Experience • Enjoy