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Booking Policy

Effective Date: 15 July 2026

Blue Sky Tourism provides travel booking and reservation services for flights, railway tickets, buses, hotels, transportation, and tour packages. This Booking Policy explains the general process and conditions applicable to bookings made through our website or through our customer support channels.

1. Booking Request

Customers can submit a booking request through our website, phone, WhatsApp, email, or other available communication channels.

To process a booking, we may require accurate information such as:

  • Customer Name
  • Mobile Number
  • Email Address
  • Travel Date
  • Destination
  • Passenger Details
  • Hotel Requirements
  • Transportation Requirements
  • Valid identification details where required

2. Booking Confirmation

A booking request is not automatically considered confirmed when submitted.

The booking will be considered confirmed only after:

  • Required information has been received.
  • Availability has been verified.
  • Required payment has been successfully received.
  • The booking has been successfully processed with the relevant service provider.
  • Blue Sky Tourism provides the applicable ticket, voucher, invoice, or confirmation.

3. Availability

All bookings are subject to availability.

Flight seats, railway tickets, bus seats, hotel rooms, vehicles, tour packages, and other services may become unavailable before payment or confirmation.

Prices and availability may change until the booking is successfully confirmed.

4. Customer Information

Customers are responsible for providing correct and complete information.

Incorrect information such as passenger names, dates, routes, contact details, or identification details may result in booking errors, additional charges, cancellation, or denial of service.

Blue Sky Tourism will not be responsible for losses caused by incorrect information supplied by the customer.

5. Payment

Customers must pay the amount displayed or communicated for the selected service.

Online payments may be processed through an authorized payment gateway.

A payment receipt or transaction confirmation does not necessarily mean that the booking is confirmed until the booking is successfully processed.

6. Tickets and Booking Documents

After successful confirmation, applicable tickets, vouchers, invoices, or booking documents may be provided through email, WhatsApp, website account, or other communication methods.

Customers should carefully check all details immediately after receiving their booking documents.

7. Flight Bookings

Flight bookings are subject to the airline’s fare rules, baggage rules, schedule, cancellation policy, change policy, and other applicable conditions.

Flight schedules and fares may change due to the airline or other circumstances beyond our control.

Customers must carry valid travel and identification documents required for their journey.

8. Railway Bookings

Railway bookings are subject to the applicable railway/ticketing provider’s rules regarding availability, confirmation, waiting list, cancellation, refunds, passenger information, and other applicable conditions.

Customers should verify the details provided before booking confirmation.

9. Bus Bookings

Bus bookings are subject to the respective bus operator’s schedule, seat availability, cancellation policy, boarding requirements, and other terms.

Customers should reach the boarding point within the required time.

10. Hotel Bookings

Hotel reservations are subject to room availability and the hotel’s applicable terms.

Check-in and check-out times, identification requirements, extra-person charges, meal plans, cancellation rules, and other facilities may vary by hotel.

Customers should review the applicable hotel terms before confirming the booking.

11. Tour Packages

Tour packages may include accommodation, transportation, meals, sightseeing, transfers, or other services as specifically mentioned in the package description or booking confirmation.

Services not specifically included in the package will be considered excluded.

Entry fees, personal expenses, permits, additional meals, optional activities, or other charges may be payable separately where applicable.

12. Customized Packages

Customized tour packages are prepared according to the customer’s requirements.

Changes requested after confirmation may result in additional charges, availability limitations, or cancellation fees.

Any additional cost will be communicated where reasonably possible before the change is confirmed.

13. Changes to Bookings

Customers who wish to change their booking should contact Blue Sky Tourism as soon as possible.

Changes are subject to availability and the rules of the relevant service provider. Additional charges may apply.

14. Cancellation

Cancellation of any booking will be handled according to the applicable supplier’s cancellation rules and our Refund & Cancellation Policy.

Some services may be partially refundable or completely non-refundable.

15. Service Provider Changes

Airlines, railway services, bus operators, hotels, and other service providers may change schedules, routes, fares, room availability, or other services.

Where possible, Blue Sky Tourism will assist customers with available alternatives according to the applicable supplier rules.

16. Force Majeure

Blue Sky Tourism will not be responsible for delays, cancellations, losses, or service interruptions caused by circumstances beyond reasonable control, including severe weather, natural disasters, strikes, government restrictions, transportation disruptions, technical failures, or other unforeseen circumstances.

17. Customer Responsibility

Customers are responsible for:

  • Checking all booking details before confirmation.
  • Providing accurate information.
  • Making payment through authorized methods.
  • Carrying valid travel documents.
  • Following the rules of the respective service provider.
  • Reaching departure and check-in locations on time.

18. Contact Us

For booking assistance, changes, cancellations, or other questions, contact:

Blue Sky Tourism

📞 +91 7052565507
📧 info@blueskytourism.in
🌐 www.blueskytourism.in

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